We earn trust the old-fashioned way. With receipts.
Optimization is too often sold as a black box. We do the opposite. Here is exactly how care works at omnyx, who makes every clinical decision, the partners behind the scenes, and where AI helps and where it never will.
A real practice, run in a modern way.
omnyx is the cash-pay telehealth program built by Dr. Matt Stapleton, a board-certified physician, and Sean Travis, a retired firefighter who lived the transformation himself. A licensed physician owns every clinical decision. Technology removes the friction around that decision, never the decision itself.
A physician decides
Every diagnosis, prescription, and protocol is made and signed by a licensed physician. Full stop.
FDA-approved first
We default to FDA-approved medications and clearly label anything compounded. We never present the two as equivalent.
A real video visit
You meet your physician over a secure, real-time video visit before any prescription. It is required, and it is where your care begins.
Named partners
We tell you which pharmacy, labs, and tools we use. No mystery vendors, no hidden middlemen.
How care actually flows.
Membership and pay as you go share the same clinical standards. You choose how to pay for care; your physician makes the medical decisions.
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Begin with understanding
Explore the care options or take the optional free quiz. You do not need a quiz result to get started. A quiz is educational, not a diagnosis.
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Choose how to start
Choose annual membership for ongoing support or create a free pay-as-you-go account for individual services. You see the cost before payment.
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Set up your account
Use your secure email invitation to sign in and set your password. Already registered? Keep using your existing account.
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Intake, consent, and identity
You complete a secure medical intake, review the consents for anything you may be prescribed, and verify your identity and location. This is collected for the physician to review.
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Your required video visit
You meet a licensed physician over a secure, real-time audio and video visit. This establishes your physician-patient relationship and is required before any prescription under Arizona Revised Statutes section 36-3602 and California telehealth standards.
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The physician reviews and decides
With your full picture in front of them, your physician approves, adjusts, or declines a plan, and documents the reasoning. Where labs are needed, they are ordered and signed.
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Delivered to your door
Review the medication price before payment. If prescribed and available in your state, an independent licensed pharmacy fills and ships it. Home blood collection is available in supported areas.
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Ongoing, adjusted care
Refills, check-ins, and labs continue on your protocol schedule. As your body responds, your physician tunes the plan. Controlled-substance refills are individually authorized with a prescription-monitoring check each time.
The clinic comes to you. The substance behind it does not change.
FDA-approved first, and honest about the rest.
Optimization sits in a complex regulatory landscape. We would rather explain it plainly than gloss over it.
FDA-approved medications come first
Our default is the FDA-approved option. Compounded preparations are used only when there is a documented, patient-specific clinical reason, such as an allergy to an inactive ingredient or a dose not available commercially.
Compounded is not the same as FDA-approved
Compounded medications are prepared by a licensed compounding pharmacy and are not FDA-approved products. We never imply they are equivalent. The regulatory status of anything you are prescribed is disclosed in your consent before you start.
Peptides, disclosed openly
The regulatory status of certain peptide therapies is changing, including a Pharmacy Compounding Advisory Committee review in 2026. We tell you where each one stands today and what could change tomorrow.
We do not market HCG for weight loss
The FDA has warned against it, so we will not do it. When HCG is appropriate, it is used only for its FDA-approved purposes.
Dr. Stapleton owns every clinical decision.
Matt is a board-certified emergency medicine physician, licensed in Arizona and California, DEA registered, and the practice's Compliance Officer. He authors the protocols, signs the standing orders, and reviews the work. Technology supports him. It does not replace him.
- A required, synchronous video visit before any prescription, establishing your physician-patient relationship.
- Standing orders are the lab panels and care steps the physician writes and signs in advance, so routine work moves quickly while a physician stays accountable for it.
- Controlled-substance prescriptions require a prescription-monitoring database check at each authorization.
- Regular chart quality review by the Medical Director, consistent with state medical board expectations.
AI supports. Humans decide.
We use AI to remove busywork and give your physician a clearer picture, faster. It identifies itself, and you can ask for a human at any time. Read the full AI Disclosure.
What AI does
- Scheduling, reminders, billing, and shipping updates.
- Collecting and structuring your intake so your physician sees a clean picture.
- Drafting visit notes for the physician to review and sign (the native scribe built into our EHR).
- Answering general education questions through our assistant, Sam, which escalates anything clinical to a provider.
What AI never does
- Prescribe, change, or refill medications.
- Diagnose you or interpret your labs without physician review.
- Decide your protocol or your eligibility for care.
- Replace any part of your relationship with your physician.
The names we work with, named.
Partners that handle protected health information do so under signed Business Associate Agreements consistent with HIPAA.
Licensed compounding pharmacies
A vetted network of state-licensed compounding pharmacies prepares patient-specific medications when your physician documents a clinical reason for them.
National reference laboratories
Accredited national labs run your bloodwork, so your physician is reading real numbers, not guesses.
At-home collection
A trained phlebotomist collects blood at your home where service is available. Your care team can also help coordinate an appropriate walk-in draw.
Native to our EHR
Your required video visit takes place on HIPAA-compliant telehealth video built into our EHR and clinical system of record.
Cash-pay, transparent, and reversible.
One clear price
omnyx is cash-pay and does not bill insurance. It is HSA and FSA eligible. Membership, products, and labs are described before you commit, with no hidden costs.
Contact updates are free
Sharing contact details costs nothing and asks for nothing but your name and number. It does not enroll you in membership or establish a physician-patient relationship. Founders Circle membership has a full 30-day money-back guarantee. Separate visits, labs and medications follow their own terms. The lifetime price lock applies while continuously enrolled. See the Refund Policy.
See it for yourself.
Two minutes, seven questions, and a personalized breakdown of what your body may be asking for. No commitment.